Photo Print Standard (Photo Print)

CLASSIC PHOTOS are printed with modern finishes (glossy, matte, or silk) in various sizes. VINTAGE POLAROID PHOTOS imitate the instant photo style with a white frame and nostalgic look.

Products like CLASSIC PHOTOS, VINTAGE, or PHOTO POSTERS can be printed on Silk, Matte, or Glossy photo paper, offering different textures and color intensities.

Yes. They are available in large sizes (up to 50x70 cm) and printed on high-quality photo paper — perfect for framing and decorating any space with a personal touch.

They are vertical strips (5.5x20 cm) where you can insert up to 4 photos per strip. You can use predefined templates or create your own design with custom photos and text.

They are stylish and drop-resistant. Unlike porcelain magnets, they don’t break easily. They offer great finish and durability.

They offer a more rustic and warm look while maintaining the same resistance as acrylic magnets. They’re a charming and eco-friendly way to decorate with photos.

Yes. They are ideal for advertising, logos, and promotional gifts. They can also be used with personal photos to decorate fridges or other metal surfaces.

They are magnetic-backed retro-style strips, perfect for displaying 4 square photos (e.g., Instagram-style) and decorating metal surfaces.

Yes. The personalized magnetic board comes with two erasable markers and can be used as a weekly planner, to-do list, or creative message space.

Sizes vary by product: from 5x5 cm for magnets to 50x70 cm for posters. You can choose from rectangular, square, round, and creative shapes like hearts.

The photographs are printed in high resolution using professional digital technologies, ensuring vivid colours, sharpness, and long-lasting durability. The photographic papers used (Silk, Glossy or Matte) offer different finishes and tactile sensations, ranging from smoothness to intense shine. Production follows the same standards as professional photo laboratories, using the same technologies and types of photographic paper.

The online editor lets you upload images from your device, apply filters, add text, and select predefined layouts. You can preview the final result and adjust the design to fit the chosen format or product, ensuring full creative control.

To ensure a professional result when printing your graphic project, it's essential to follow a series of best practices. The file must be created from scratch using the correct format and dimensions, respecting the technical areas defined for bleed, trim and safety. Below is a full guide to correctly prepare your print-ready file.

1. Start with the correct final size

From the start, define the exact size of the final product. Avoid designing in a different size and adjusting it later. This ensures all elements remain proportional and well positioned, avoiding errors at export or printing stage.

2. Use bleed and safety margins

• Bleed: extend all visual elements at least 2 mm beyond the trim line.
• Trim line: indicates where the product will be physically cut.
• Safety area: keep text and important elements at least 3 mm from the trim line.
• Fold lines: avoid placing text too close to folds. Keep a safe distance from folds for legibility and to avoid distortion.

3. Balance visual hierarchy

Distribute page elements well: maintain good proportion between text, images, and white space. Make sure the content is clear, well-organised and visually harmonious. Overcrowded designs can confuse or impair reading.

4. Choose legible and proportional fonts

• Avoid overly thin or decorative fonts for text blocks.
• Use appropriate font sizes — ideally test with a full-size print to confirm legibility.
• Ensure good contrast between text and background for easier reading.

5. Use images with adequate resolution

• Images should be at least 300 dpi at final print size.
• Avoid using web images, as they usually have low resolution and compromise visual quality. If used, always check the resolution.
• Ensure all images are in CMYK mode. RGB images may shift in colour when printed. Remember, printing is always done in CMYK colour mode.

6. Proofread all text before exporting

• Check for spelling or grammatical errors.
• Verify that all titles, headings and text blocks are correctly aligned and styled.
• When exporting, embed fonts in the PDF or convert them to outlines.

7. Define a consistent visual style

Choose a colour palette, typography and graphic style consistent with your brand or product purpose. A consistent design communicates professionalism and clarity.

8. Use the supplied design template

When using templates from the platform or the free Ask-to-Print Online Editor, place elements according to the guide lines. These lines indicate bleed, trim, fold and safety zones. You can also start your project from scratch in the editor and ensure proper element positioning.

9. Be careful with free online editors

Some online PDF editors don't correctly embed fonts, which can lead to font replacements or display issues. When possible, export the PDF with full font embedding and validate using a professional PDF viewer.

10. Use proper tools to create your design

To properly prepare your file, use the Ask-to-Print Online Editor or professional graphic software that supports technical margin setup and professional formats.

Common professional solutions include Adobe Illustrator, InDesign, Photoshop and CorelDRAW. These programs offer full control over vectors, fonts, bleeds and layers — ideal for advanced graphic production.

For free options, consider Canva (Pro version recommended for export), Inkscape (vector-based) and GIMP (image editing). While less robust, these tools can deliver quality files when used within printing specs.

11. Export correctly to PDF for print

Once your design is finished, export the file as PDF, following these essential requirements to ensure quality and print compatibility:

• Embed all fonts in the final PDF (prevents errors and substitutions).
• Ensure images are CMYK and 300 dpi at final print size.
• Use the PDF/X-1a export profile — ensures compatibility with prepress systems and printing machines.
• Include external bleed and visible trim marks when margin validation is required.

For step-by-step guides on how to export correctly in each program, see our PDF print export FAQ.

Na Ask-to-Print, a verificação do ficheiro depende da opção selecionada no momento da encomenda. Pode escolher entre três níveis de validação, consoante o tipo de apoio que pretende antes de avançar para impressão.

Não Verificar Ficheiro

Ao selecionar esta opção, confirma que o ficheiro enviado está correto, finalizado e pronto para impressão. Neste caso, o ficheiro segue diretamente para produção, sem qualquer verificação técnica prévia. Esta opção não tem custos adicionais.

Verificar Ficheiro

Ao selecionar esta opção, o seu ficheiro será analisado por um profissional antes de seguir para impressão. Se forem identificados erros ou inconformidades, será contactado antes de avançarmos com a produção. Esta opção tem um custo associado.

Verificar e Corrigir

Ao selecionar esta opção, o seu ficheiro será analisado por um profissional antes da impressão. Se forem detetados erros ou inconformidades passíveis de correção técnica, estes serão ajustados antes de o ficheiro seguir para produção. Esta opção tem um custo associado.

Que tipos de erros podem ser verificados?

A verificação pode abranger, entre outros aspetos técnicos, situações como:

• resolução insuficiente de imagens;
• dimensões incorretas do ficheiro;
• ausência de margens de segurança;
• falta de sangramento, bleed ou margem de corte;
• textos ou elementos demasiado próximos da linha de corte;
• utilização de modo de cor incorreto;
• fontes não convertidas em contornos ou não incorporadas;
• elementos em falta ou mal posicionados;
• páginas trocadas ou orientação incorreta;
• linhas de corte, marcas ou outros elementos técnicos indevidos na arte-final.

A análise incide sobretudo sobre a preparação técnica do ficheiro para impressão. Sempre que necessário, e de acordo com a opção escolhida, o cliente será informado ou o ficheiro será corrigido antes da produção.

Importa ainda referir que o serviço de correção não deve ser entendido como um serviço de design gráfico, reformulação criativa ou reconstrução de elementos da arte-final.

At Ask-to-Print, we accept various file formats to ensure the best customization and production experience. However, not all formats offer the same features in the design checking and adjustment process.

See below for file type details:

Files with Preview and Editable Options (recommended and preferred)

• .pdf (Adobe Acrobat)
• .png (PNG Image)
• .jpeg / .jpg (JPEG Image)
• .tiff (TIFF Image)
• .svg (Vector Graphic)

Files with Preview, No Editing Options

• .ai (Adobe Illustrator)
• .eps (PostScript)
• .gif (GIF Image)

Accepted Files, No Preview or Editing Options

• .psd (Adobe Photoshop)
• .cdr (CorelDRAW)

Files Not Accepted by the Platform

• .ppt (Microsoft PowerPoint)
• .doc (Microsoft Word)
• .bmp (Bitmap Image)

Still have questions?
If you're unsure about the correct format or are having trouble uploading your file, our Customer Support team is here to help. Don’t hesitate to contact us — we’ll be happy to assist and ensure your order runs smoothly.
To contact us click here!

When preparing a file for printing, it's essential to understand the difference between the two main colour models used in graphic design: CMYK and RGB. Although both allow for attractive visuals, they serve different purposes and produce different results — especially in print processes.

What are CMYK and RGB colours, and which should I use for printing?

CMYK – The colour model for printing

CMYK stands for Cyan, Magenta, Yellow, and Black. It is the colour model used in all professional printing processes. Colours are created by overlaying percentages of these four inks in layers on the printed surface.

• Used in offset and digital printing.
• Based on subtractive colour from reflected light — unlike screen-emitted light.
• Reproduces a more limited colour gamut, but one suited to the physical printing process.

RGB – Colour model for screens

RGB stands for Red, Green, and Blue. It’s a light-emitting colour model used for displaying colours on digital screens such as monitors, tablets, or smartphones. This model can produce much more vibrant and saturated colours than CMYK.

• Ideal for digital images, videos, and websites.
• Offers a wider colour gamut — meaning it covers more possible colours.
• Colours may appear more intense on screen than what can be printed.

What is colour gamut?

The gamut is the range of colours that a given colour model or device can reproduce. The RGB model has a wider gamut than CMYK, meaning it can display colours that simply cannot be printed with standard inks.

When a file created in RGB is automatically converted to CMYK, colours outside the CMYK gamut are adjusted to approximate values. This can result in noticeable visual differences between what is seen on screen and what gets printed — especially with certain RGB-exclusive or highly vibrant tones.

Which should I use when preparing files for print?

You should always work in CMYK colour mode when creating files intended for print. This ensures that what you see during design stays closer to what can realistically be printed.

If you're using design programs such as Adobe Illustrator, InDesign, or Photoshop, set the colour space to CMYK from the start. On Canva, choose CMYK export (available on the Pro version). This practice prevents colour fidelity loss.

On the Ask-to-Print Online Editor, there’s no need to worry: all files are automatically generated in CMYK with optimised colour management.

Useful tip for professionals and beginners

Even when working in CMYK, differences between screen and print may persist. We recommend using a physical CMYK colour guide to visualise true tonal values before finalising your design. This is especially helpful for branding or colour-critical materials.

Yes. The PDF/X-1a format is accepted by Ask-to-Print and is one of the most recommended options for finalised files. This format ensures that your design is reproduced accurately, preserving embedded fonts, CMYK colours and removing transparencies that may cause printing issues. If your file is production-ready, PDF/X-1a is an excellent choice.

Does Ask-to-Print recommend the PDF/X-1a format?

We strongly recommend using PDF/X-1a whenever uploading a finalised file, especially for technically demanding products such as business cards, flyers or catalogues. This format offers greater compatibility with our production systems and reduces the chance of errors related to fonts, colours or bleed margins.

When should I use the PDF/X-1a format?

PDF/X-1a is ideal for files that require no further editing and are ready for print. If you created your design in software like Adobe Illustrator, InDesign or CorelDRAW and want to preserve the exact layout, this is the safest format. It's especially useful for designs with pure CMYK colours, high-resolution images and where final alignment is crucial.

Does PDF/X-1a guarantee better print quality?

More than quality, PDF/X-1a guarantees consistency and reliability. It prevents issues like font substitution, incorrect colour profiles or unhandled transparencies. The visual quality also depends on resolution and layout, but this format ensures what you see on screen is what gets printed — no surprises.

How can I generate a PDF/X-1a file?

You can generate a PDF/X-1a from programs like Adobe Illustrator, InDesign, Photoshop or CorelDRAW. Just select “Save as PDF” and choose the PDF/X-1a:2001 preset. Make sure to use CMYK colour mode, include 3 mm bleed and convert text to outlines. You can also download our pre-configured templates to simplify the process.

What are the advantages of sending a file in PDF/X-1a?

Better print safety; Preserves fonts, images and colours; Reduces technical error risks; Compatible with prepress systems; Prevents layout surprises. By choosing this format, you're ensuring your file meets best practices in the graphic arts industry.

At Ask-to-Print, you can request a custom cut for various types of products. This cut refers to a shape that differs from the traditional rectangular or square format — such as special contours, curves, interior cutouts or decorative forms.

In the graphic industry, the term custom cut is often referred to as a “die cut” or “cutting line”, and applies both to the traditional blade-based process and to digital cutting (laser or cutting table), which is commonly used for large formats.

How to create a file with a custom cut

If your order includes a custom cut, please prepare your file as follows:

• Create a layer named CutContour.
• Draw the cutting path in the desired shape. The path must be made of continuous and closed vectors.
• Apply a Spot Color named CutContour to the path, using 100% magenta.
• If there are overlapping vectors, make sure they are combined properly.

Important technical rules

• The cutting path must be vector-based — raster images (JPEG, PNG, TIFF) are not valid.
• Ensure the line is closed and has no overlaps.
• Follow the product template guidelines for minimum radii and minimum width of cut areas.
• Avoid overly complex shapes such as tight curves or sharp angles.
• All printable elements must be on a separate layer named Artwork.
• The magenta cutting line will not be printed — it is only a technical reference for the cut.

Bleed and cutting line

To ensure a flawless result and avoid unwanted white edges, the cutting path should slightly overlap the image. Therefore, we recommend applying a minimum bleed of 3 mm for small formats and 5 mm for large formats around the cut area. This ensures the background or image extends beyond the cut line, providing a continuous and clean finish.

Recommended software

To properly prepare the custom cut, use vector illustration software such as Adobe Illustrator, CorelDRAW, InkScape, or other tools compatible with layers and spot colors.

Need help?

If you have any questions or need assistance, our team is always available to help. To check our contact details, click here.

Yes, you can view a proof before printing.
If you use our online editor, you’ll get instant access to a real-time preview of your design, accurately simulating the final result.

If you choose to upload your design or final artwork, you will also be able to preview the job before production — as long as the file is in one of the following formats compatible with digital proofing:

• PDF: Standard format for design previews.
• JPEG and JPG: Image format
• PNG
• GIF: Supported in the proofing process, allowing visual validation before printing.
• Tiff
• AI
• SVG

We accept many other formats, but only these allow automatic job preview generation.

The certifications FSC® (Forest Stewardship Council®) and PEFC® (Programme for the Endorsement of Forest Certification) ensure that the paper used comes from responsibly and sustainably managed forests.

• The FSC® certification ensures that forest materials come from sources that comply with strict environmental, social and economic standards. Its goal is to protect biodiversity, workers' rights and local communities, and to promote forest regeneration.

• The PEFC® certification confirms that the paper originates from forests managed sustainably, according to internationally recognised standards. This system values good forestry practices and is especially relevant in regions where small-scale or private forest management plays an important role.

Both labels demonstrate a commitment to sustainability and help consumers make more conscious and responsible choices.

A low-resolution file may result in pixelation, lack of sharpness, irregular edges and loss of detail in the final product.

Resolution should always be assessed at the actual production size. Artificially enlarging a small image does not restore the original detail and may further reduce image quality.

Whenever possible, use high-resolution images or vector graphics. Take particular care with images downloaded from the Internet, as they are often optimised for screens and may not have sufficient resolution for graphic production.

When creating a design using very specific fonts or fonts that may not be available in our system, those fonts may be automatically replaced with standard fonts, which can significantly alter the appearance of your printed material.

How does this happen?

If the font used in your design is not embedded in the file or is not a common font recognized by our system, the print software will attempt to replace it with a similar one. However, this substitution may cause your design to lose its original appearance, affecting spacing, formatting and layout.

How to avoid this issue?

To ensure your design prints exactly as intended, follow these steps:

1. Embed fonts in the final file: Make sure all fonts used in your project are properly embedded in the design file. This can be done when exporting the file from your design software (such as Illustrator, InDesign, Corel Draw, or others).
2. Convert text to outlines: If you can’t embed the fonts, an alternative is to convert the text to outlines (or paths). This transforms the text into vector shapes, eliminating the need for external fonts. Note: This option is not recommended for products like Books, Magazines or Catalogues, as outlined text cannot be edited later.
3. Check fonts and images in your file: Graphic design software such as Illustrator offers tools to ensure everything is correct before sending your file to print. One way to do this is to generate a final report that lists all fonts used and includes details about images, such as whether they are in CMYK or RGB mode (remember that for printing, images must be in CMYK).
   • To generate the report in Illustrator:
     • Go to the “File” menu >“Package”.
     • In the Package options panel, check the boxes to include fonts and images.
     • Illustrator will create a folder with all your project files, including embedded fonts, images (with CMYK or RGB info), and other essential details.
4. Use the Illustrator Package feature: This is ideal to ensure that all resources required for your project are properly delivered. The Package generates a folder containing all design elements (fonts, images, colours, and more), making it easier to review everything.

Summary

To avoid font issues and ensure your design prints exactly as intended, embed fonts or convert them to outlines.